You have important things to say.
Return On Investment Technical Communication
can help you make every word count.  
Melinda T. Spencer

Since 1985, I have provided accurate and lively technical communication support to customers in industry, government, academia, and non-profit organizations.
 
This experience rests on a multidisciplinary background that gives my work unique depth and perspective:
Bachelor of Science, Biological Sciences
Minor: English
University of California, Davis, 1984
Master of Technical and Scientific Communication
Emphasis: television production
Miami University, Oxford, Ohio, 1986
Trinity College Dublin, Ireland, 1993

I have accepted a full-time position with the Washington State University Energy Program and am not accepting new projects at this time. I will, however, continue to maintain this site as a portfolio of my work. Thank you for your interest!    - Melinda

Happy spring!

I can help you:
Enhance your credibility
by impartially validating your message and presenting it in unbiased terms.

Ensure your effectiveness
by honing your message in plain language so it is understandable and accurate. I advocate a user-centered approach so readers get the information they need, when they need it.

Save time and money
by hitting the target the first time so you won’t have to go back and try again.
 
What sets ROI Technical Communication apart?
I dive deep into scientific and technical subjects.
Drawing on my training and 25 years of experience, I can quickly identify key issues and dismantle stumbling blocks.
 
 I get to know your audience.
I learn about who you need to reach before suggesting communication tools.

I deliver what I promise, on time and within budget.
I love what I do, and I work hard to do a great job for a great price.
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